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7/16/2009
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How to cultivate the mindset of a problem-finder
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Knowledge@Wharton (July 15, 2009) - In What You Don't Know: How Great Leaders Prevent Problems Before They Happen (Wharton School Publishing), author Michael A. Roberto aims to help leaders identify problems before they become major disasters. He discusses why problems go undetected for so long, how to spot patterns across an organization and how to avoid the "isolation trap" that prevents senior executives from seeing problems that are festering beyond their control, among other topics.
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